Courtyard Houston Brookhollow
2504 North Loop West, In Houston (Brookhollow), Houston, TX 77092, United States
Rating
4.2
Price Level
$$
Rooms
197
Pets
No
20
Jan
Courtyard Houston Brookhollow, Houston
Courtyard Houston Brookhollow
Stop at Courtyard Houston/Brookhollow to discover the wonders of Houston (TX). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Courtyard Houston/Brookhollow. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, desk, telephone. The property offers various recreational opportunities. Courtyard Houston/Brookhollow combines warm hospitality with a lovely ambiance to make your stay in Houston (TX) unforgettable.
Price & Availability
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Overall
Excellent
4.2
971 reviews
5
42
4
51
3
41
2
26
1
10
Customers Review
Value 3.9
Location 4.1
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.1
Condition 4.1
Quality 3.8
Recomendation 86.4%
“Your front desk manager Karen is an exceptional employee and a shining example of how good customer service can make or break a trip. From the moment I checked in, I was greeted warmly by Karen and her smile. She was attentive, alert, and inviting. Set the tone to my 4 day long trip, and made me feel as though I had a new home away from home. The hotel needs some updates, but I didn't even notice right away! Karen disarmed my usually particular eye with her overwhelmingly accommodating nature. I look forward to your hotel updates, but I will stay there again without them so long as exceptional individuals like Karen continue to be employed at your establishment.”
— Matt N
“Both associates when I arrived and left were extremely nice. And unfortunately my room was not a pleasant stay at all. There were dead bugs in the floor, most towels were dirty, hair left in bathroom, and some bed bugs that left bites and bumps on me. I've been a Marriott member since 2009 only staying in Marriott properties mostly during travel if available. This is the first property I've experienced this type of stay. I do plan on reaching out to management to offer feedback, as I do care and invested in this company.”
— Robin Hamilton
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