“This was our first stay in a Resident Hotel and we joined as members. We were in London for three nights including a visit to The Albert Hall, about 20 minutes walk away for a Classic FM concert.We had a great welcome on arrival and the room was really nice. Note, we did pay for a Superior or King room which we felt was definitely worth it for the additional space.We ordered breakfast in for two days from the Over Under Cafe just round the corner. It worked brilliantly the first morning but was more than half an hour late the second morning. Luckily this didn't impact our plans for the day but, not surprisingly, we walked round to The Blackbird on Earls Court Road for breakfast on our last morning when we were ready. It was easier! They do a nice breakfast menu too!Apart from that minor issue, everything went perfectly OK and the room and the service worked really well for us. We will use Resident Hotels again but....will always check the room size when booking.Given that they don't do any food, locations and ability to order in are key. The Kensington hotel is well situated to allow you to do this with reasonable ease. Plenty of eateries nearby!!They do a complimentary glass of wine for guests between 6-7pm but that always seemed to be either the time we were out or it slipped out minds. Nice idea though!!Thanks to everyone at The Resident, Kensington for helping to make our few days away work well! Esta foi a nossa primeira estadia em um Hotel Residente e nos juntamos como membros. Estivemos em Londres por três noites, incluindo uma visita ao Albert Hall, a cerca de 20 minutos a pé, para um concerto da Classic FM.Tivemos uma ótima recepção na chegada e o quarto era muito bom. Observe que pagamos por um quarto Superior ou King que sentimos que definitivamente valeu a pena pelo espaço adicional.Pedimos o café da manhã para dois dias no Over Under Cafe ao virar da esquina. Funcionou brilhantemente na primeira manhã, mas atrasou mais de meia hora na segunda manhã. Felizmente isso não afetou nossos planos para o dia, mas, não surpreendentemente, nós caminhamos até o The Blackbird na Earls Court Road para o café da manhã em nossa última manhã quando estávamos prontos. Foi mais fácil! Eles fazem um menu de pequeno-almoço agradável também!Além desse pequeno problema, tudo correu perfeitamente bem e o quarto e o serviço funcionaram muito bem para nós. Usaremos Resident Hotels novamente, mas... sempre verificaremos o tamanho do quarto no momento da reserva.Dado que eles não fazem comida, os locais e a capacidade de pedir são fundamentais. O hotel Kensington está bem situado para permitir que você faça isso com razoável facilidade. Muitos restaurantes nas proximidades!!Eles fazem uma taça de vinho de cortesia para os hóspedes entre as 18h e as 19h, mas isso sempre parecia ser o tempo em que estávamos fora ou escorregava mentes. Mas boa ideia!!Obrigado a todos no The Resident, Kensington por ajudar a fazer com que nossos poucos dias de folga funcionem bem!”

“Great boutique-style hotel near Earls Court. We had everything we needed and more. The rooms were modern and clean. The staff was friendly and courteous, answered questions, and responded quickly to any need we had. No room service, but can call out to local restaurants for you. Can stock the mini fridge for you prior to arrival. Very closely situated to the Underground and an easy commute on the Underground to and from Heathrow (1 train only). Would absolutely stay here again when in London.Thanks for being part of our great visit to London!”