Phone Number 6107418793
DoubleTree by Hilton Hotel London - Victoria
2 Bridge Place, Near Apollo Victoria Theatre, London, SW1V 1QA, United Kingdom
Rating
4.1
Certificate of Excellence
2018
Price Level
$$$
Rooms
232
Pets
No
from $ 1,861.91
21
Jan

DoubleTree by Hilton Hotel London - Victoria, London

DoubleTree by Hilton Hotel London - Victoria

Getting around is easy from our central London location: we're next to Victoria Station for Gatwick Express arrivals and Underground connections. Victoria Palace Theatre is a five-minute walk away, and Buckingham Palace and Big Ben are within a mile. Select rooms feature skyline views, and every stay starts with a warm chocolate chip cookie. The spacious, warmly furnished rooms all feature a private bathroom and a flat-screen TV with satellite channels. Complementary WiFi is available, along with a safe, tea/coffee making facilities, and a seating area. Some rooms also boast a balcony. 2 Bridge Place serves a European á la carte menu, made with locally sourced ingredients with a selection of seasonal dishes. Cocktails and drinks are served in the stylish bar.

DoubleTree by Hilton Hotel London - Victoria

Price & Availability

Select your room

DoubleTree by Hilton Hotel London - Victoria

Queen Guest Room ·

Room Only
Package Rate
Total
$ 1,861.92
DoubleTree by Hilton Hotel London - Victoria

Twin Guest Room ·

Room Only
Package Rate
Total
$ 1,861.92
DoubleTree by Hilton Hotel London - Victoria

Twin Room ·

Room Only · 2 Twin Beds
Book now and save
Total
$ 1,978.51
DoubleTree by Hilton Hotel London - Victoria

Room, 1 Queen Bed ·

Room Only · 1 Queen Bed
Book now and save
Total
$ 1,978.51
DoubleTree by Hilton Hotel London - Victoria

Na ·

Room Only
Total
$ 2,051.23
DoubleTree by Hilton Hotel London - Victoria

QUEEN GUEST ROOM,WIFI/LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON ·

Advance Purchase
Total
$ 2,054.57
DoubleTree by Hilton Hotel London - Victoria

TWIN GUEST ROOM,TWO SINGLE BEDS/ LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON/W ·

Advance Purchase
Total
$ 2,054.57
DoubleTree by Hilton Hotel London - Victoria

QUEEN GUEST ROOM,WIFI/LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON ·

Room Only
Special Rate Plan
Total
$ 2,115.11
DoubleTree by Hilton Hotel London - Victoria

TWIN GUEST ROOM,TWO SINGLE BEDS/ LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON/W ·

Room Only
Special Rate Plan
Total
$ 2,115.11
DoubleTree by Hilton Hotel London - Victoria

Queen Superior Room ·

Room Only
Package Rate
Total
$ 2,118.65
DoubleTree by Hilton Hotel London - Victoria

Twin Bed ·

Room Only
6% discount
Total
$ 2,142.63
DoubleTree by Hilton Hotel London - Victoria

Queen Bed ·

Room Only
6% discount
Total
$ 2,142.63
DoubleTree by Hilton Hotel London - Victoria

Standard Room ·

Room Only
6% discount
Total
$ 2,165.79
DoubleTree by Hilton Hotel London - Victoria

Twin Guest Room ·

Bed & Breakfast
Total
$ 2,186.75
DoubleTree by Hilton Hotel London - Victoria

Queen Guest Room ·

Bed & Breakfast
Total
$ 2,186.75
DoubleTree by Hilton Hotel London - Victoria

King Premium Room ·

Room Only
Package Rate
Total
$ 2,199.34
DoubleTree by Hilton Hotel London - Victoria

Room, 1 Queen Bed ·

Bed & Breakfast · 1 Queen Bed
Book now and save
Total
$ 2,251.34
DoubleTree by Hilton Hotel London - Victoria

Deluxe Room, 1 Queen Bed ·

Room Only · 1 Queen Bed
Book now and save
Total
$ 2,251.34
DoubleTree by Hilton Hotel London - Victoria

Twin Room ·

Bed & Breakfast · 2 Twin Beds
Book now and save
Total
$ 2,251.34
DoubleTree by Hilton Hotel London - Victoria

Premium Room, 1 King Bed (Deluxe) ·

Room Only · 1 King Bed
Book now and save
Total
$ 2,336.99
DoubleTree by Hilton Hotel London - Victoria

TWIN GUEST ROOM,TWO SINGLE BEDS/ LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON/W ·

Bed & Breakfast
Total
$ 2,337.89
DoubleTree by Hilton Hotel London - Victoria

QUEEN GUEST ROOM,WIFI/LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON ·

Bed & Breakfast
Total
$ 2,337.89
DoubleTree by Hilton Hotel London - Victoria

QUEEN SUPERIOR ROOM,LAPTOP SAFE/MP3 CLOCK/BATHROBE/SLIPPERS,UPGRADED AMENITIES/COMP WATER/37 INCH LED TV ·

Advance Purchase
Total
$ 2,337.89
DoubleTree by Hilton Hotel London - Victoria

Twin Family Guest Room ·

Room Only
Package Rate
Total
$ 2,370.50
DoubleTree by Hilton Hotel London - Victoria

QUEEN GUEST ROOM,WIFI/LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON ·

Bed and Breakfast Rate 1
Total
$ 2,406.77
DoubleTree by Hilton Hotel London - Victoria

QUEEN SUPERIOR ROOM,LAPTOP SAFE/MP3 CLOCK/BATHROBE/SLIPPERS,UPGRADED AMENITIES/COMP WATER/37 INCH LED TV ·

Room Only
Special Rate Plan
Total
$ 2,406.77
DoubleTree by Hilton Hotel London - Victoria

TWIN GUEST ROOM,TWO SINGLE BEDS/ LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON/W ·

Bed and Breakfast Rate 1
Total
$ 2,406.77
DoubleTree by Hilton Hotel London - Victoria

Na ·

Bed & Breakfast
Total
$ 2,409.09
DoubleTree by Hilton Hotel London - Victoria

KING PREMIUM ROOM,SPACIOUS RM/BATHROBE/SLIPPERS/COMP WATER,40 INCH LED TV/HIGH FLOOR/ CAFETIERE ·

Advance Purchase
Total
$ 2,427.08
DoubleTree by Hilton Hotel London - Victoria

Queen Bed - Superior Room ·

Room Only
6% discount
Total
$ 2,437.95
DoubleTree by Hilton Hotel London - Victoria

Queen Superior Room ·

Bed & Breakfast
Total
$ 2,451.80
DoubleTree by Hilton Hotel London - Victoria

KING PREMIUM ROOM,SPACIOUS RM/BATHROBE/SLIPPERS/COMP WATER,40 INCH LED TV/HIGH FLOOR/ CAFETIERE ·

Room Only
Special Rate Plan
Total
$ 2,498.39
DoubleTree by Hilton Hotel London - Victoria

Queen Deluxe Room ·

Room Only
13% discount
Total
$ 2,498.62
DoubleTree by Hilton Hotel London - Victoria

Queen Bed ·

Bed & Breakfast
6% discount
Total
$ 2,498.62
DoubleTree by Hilton Hotel London - Victoria

Twin Bed ·

Bed & Breakfast
6% discount
Total
$ 2,498.62
DoubleTree by Hilton Hotel London - Victoria

King Bed - Premium Room ·

Room Only
6% discount
Total
$ 2,513.93
DoubleTree by Hilton Hotel London - Victoria

Deluxe Room, 1 Queen Bed ·

Bed & Breakfast · 1 Queen Bed
Book now and save
Total
$ 2,524.27
DoubleTree by Hilton Hotel London - Victoria

King Premium Room ·

Bed & Breakfast
Total
$ 2,535.04
DoubleTree by Hilton Hotel London - Victoria

TWIN GUEST ROOM,TWO SINGLE BEDS/ LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON/W ·

Bed and Breakfast Rate 2
Total
$ 2,593.36
DoubleTree by Hilton Hotel London - Victoria

QUEEN GUEST ROOM,WIFI/LAPTOP SAFE/MP3 CLOCK,37 INCH LCD TV/COFFEE-TEA FACILITIES/AIRCON ·

Bed and Breakfast Rate 2
Total
$ 2,593.36
DoubleTree by Hilton Hotel London - Victoria

Premium Room, 1 King Bed (Deluxe) ·

Bed & Breakfast · 1 King Bed
Book now and save
Total
$ 2,609.92
DoubleTree by Hilton Hotel London - Victoria

Family Room Guest Room ·

Room Only
Total
$ 2,611.53
DoubleTree by Hilton Hotel London - Victoria

TWIN FAMILY GUEST ROOM,TWO SINGLE BEDS AND ONE ROLLAWAY BED,FLATSCREEN TV/WIFI/WORK DESK ·

Advance Purchase
Total
$ 2,615.95
DoubleTree by Hilton Hotel London - Victoria

QUEEN SUPERIOR ROOM,LAPTOP SAFE/MP3 CLOCK/BATHROBE/SLIPPERS,UPGRADED AMENITIES/COMP WATER/37 INCH LED TV ·

Bed & Breakfast
Total
$ 2,621.28
DoubleTree by Hilton Hotel London - Victoria

King Deluxe Room ·

Room Only
Package Rate
Total
$ 2,627.23
DoubleTree by Hilton Hotel London - Victoria

TWIN FAMILY GUEST ROOM,TWO SINGLE BEDS AND ONE ROLLAWAY BED,FLATSCREEN TV/WIFI/WORK DESK ·

Room Only
Special Rate Plan
Total
$ 2,692.82
DoubleTree by Hilton Hotel London - Victoria

QUEEN SUPERIOR ROOM,LAPTOP SAFE/MP3 CLOCK/BATHROBE/SLIPPERS,UPGRADED AMENITIES/COMP WATER/37 INCH LED TV ·

Bed and Breakfast Rate 1
Total
$ 2,698.39
DoubleTree by Hilton Hotel London - Victoria

KING PREMIUM ROOM,SPACIOUS RM/BATHROBE/SLIPPERS/COMP WATER,40 INCH LED TV/HIGH FLOOR/ CAFETIERE ·

Bed & Breakfast
Total
$ 2,710.38
DoubleTree by Hilton Hotel London - Victoria

Twin Family Guest Room ·

Bed & Breakfast
Total
$ 2,711.70
DoubleTree by Hilton Hotel London - Victoria

Queen Family Superior Room ·

Room Only
Package Rate
Total
$ 2,712.81
DoubleTree by Hilton Hotel London - Victoria

KING PREMIUM ROOM,SPACIOUS RM/BATHROBE/SLIPPERS/COMP WATER,40 INCH LED TV/HIGH FLOOR/ CAFETIERE ·

Bed and Breakfast Rate 1
Total
$ 2,789.99
DoubleTree by Hilton Hotel London - Victoria

King Bed Studio Suite With Sofa Bed ·

Room Only
Package Rate
Total
$ 2,804.49
DoubleTree by Hilton Hotel London - Victoria

TWIN FAMILY GUEST ROOM,TWO SINGLE BEDS AND ONE ROLLAWAY BED,FLATSCREEN TV/WIFI/WORK DESK ·

Bed & Breakfast
Total
$ 2,899.26
DoubleTree by Hilton Hotel London - Victoria

KING DELUXE ROOM,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,NESPRESSO MACHINE/BATHROBE/USB CHARGE ·

Advance Purchase
Total
$ 2,899.26
DoubleTree by Hilton Hotel London - Victoria

QUEEN SUPERIOR ROOM,LAPTOP SAFE/MP3 CLOCK/BATHROBE/SLIPPERS,UPGRADED AMENITIES/COMP WATER/37 INCH LED TV ·

Bed and Breakfast Rate 2
Total
$ 2,906.07
DoubleTree by Hilton Hotel London - Victoria

King Deluxe Room ·

Bed & Breakfast
Total
$ 2,976.63
DoubleTree by Hilton Hotel London - Victoria

TWIN FAMILY GUEST ROOM,TWO SINGLE BEDS AND ONE ROLLAWAY BED,FLATSCREEN TV/WIFI/WORK DESK ·

Bed and Breakfast Rate 1
Total
$ 2,984.44
DoubleTree by Hilton Hotel London - Victoria

KING DELUXE ROOM,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,NESPRESSO MACHINE/BATHROBE/USB CHARGE ·

Room Only
Special Rate Plan
Total
$ 2,984.44
DoubleTree by Hilton Hotel London - Victoria

Family Room Guest Room ·

Bed & Breakfast
Total
$ 2,987.38
DoubleTree by Hilton Hotel London - Victoria

QUEEN FAMILY SUPERIOR ROOM,ONE QUEEN BED AND ONE ROLLAWAY BED,UPGRADED AMENITIES/WIFI/LAPTOP SAFE/MINI-FRID ·

Advance Purchase
Total
$ 2,993.62
DoubleTree by Hilton Hotel London - Victoria

KING PREMIUM ROOM,SPACIOUS RM/BATHROBE/SLIPPERS/COMP WATER,40 INCH LED TV/HIGH FLOOR/ CAFETIERE ·

Bed and Breakfast Rate 2
Total
$ 3,002.89
DoubleTree by Hilton Hotel London - Victoria

King Family Deluxe Room With Sofa Bed ·

Room Only
Package Rate
Total
$ 3,061.23
DoubleTree by Hilton Hotel London - Victoria

Queen Family Superior Room ·

Bed & Breakfast
Total
$ 3,065.02
DoubleTree by Hilton Hotel London - Victoria

QUEEN FAMILY SUPERIOR ROOM,ONE QUEEN BED AND ONE ROLLAWAY BED,UPGRADED AMENITIES/WIFI/LAPTOP SAFE/MINI-FRID ·

Room Only
Special Rate Plan
Total
$ 3,081.71
DoubleTree by Hilton Hotel London - Victoria

KING BED STUDIO SUITE WITH SOFA BED,40 AND 42 INCH LED TV/SOFA/NESPRESSO MACHINE,SPACIOUS RM WITH LIVING AREA/BATHROBE/SLIPPER ·

Advance Purchase
Total
$ 3,094.79
DoubleTree by Hilton Hotel London - Victoria

King Bed Studio Suite With Sofa Bed ·

Bed & Breakfast
Total
$ 3,159.65
DoubleTree by Hilton Hotel London - Victoria

KING DELUXE ROOM,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,NESPRESSO MACHINE/BATHROBE/USB CHARGE ·

Bed & Breakfast
Total
$ 3,182.58
DoubleTree by Hilton Hotel London - Victoria

KING BED STUDIO SUITE WITH SOFA BED,40 AND 42 INCH LED TV/SOFA/NESPRESSO MACHINE,SPACIOUS RM WITH LIVING AREA/BATHROBE/SLIPPER ·

Room Only
Special Rate Plan
Total
$ 3,185.77
DoubleTree by Hilton Hotel London - Victoria

TWIN FAMILY GUEST ROOM,TWO SINGLE BEDS AND ONE ROLLAWAY BED,FLATSCREEN TV/WIFI/WORK DESK ·

Bed and Breakfast Rate 2
Total
$ 3,212.45
DoubleTree by Hilton Hotel London - Victoria

KING DELUXE ROOM,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,NESPRESSO MACHINE/BATHROBE/USB CHARGE ·

Bed and Breakfast Rate 1
Total
$ 3,276.08
DoubleTree by Hilton Hotel London - Victoria

QUEEN FAMILY SUPERIOR ROOM,ONE QUEEN BED AND ONE ROLLAWAY BED,UPGRADED AMENITIES/WIFI/LAPTOP SAFE/MINI-FRID ·

Bed & Breakfast
Total
$ 3,276.92
DoubleTree by Hilton Hotel London - Victoria

QUEEN FAMILY SUPERIOR ROOM,ONE QUEEN BED AND ONE ROLLAWAY BED,UPGRADED AMENITIES/WIFI/LAPTOP SAFE/MINI-FRID ·

Bed and Breakfast Rate 1
Total
$ 3,373.34
DoubleTree by Hilton Hotel London - Victoria

KING FAMILY DELUXE ROOM WITH SOFA BED,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SLEEP 2 ADULTS 2 CHILDREN/NESPRESSO MACHINE ·

Advance Purchase
Total
$ 3,378.10
DoubleTree by Hilton Hotel London - Victoria

KING BED STUDIO SUITE WITH SOFA BED,40 AND 42 INCH LED TV/SOFA/NESPRESSO MACHINE,SPACIOUS RM WITH LIVING AREA/BATHROBE/SLIPPER ·

Bed & Breakfast
Total
$ 3,378.10
DoubleTree by Hilton Hotel London - Victoria

King Family Deluxe Room With Sofa Bed ·

Bed & Breakfast
Total
$ 3,424.57
DoubleTree by Hilton Hotel London - Victoria

KING FAMILY DELUXE ROOM WITH SOFA BED,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SLEEP 2 ADULTS 2 CHILDREN/NESPRESSO MACHINE ·

Room Only
Special Rate Plan
Total
$ 3,477.50
DoubleTree by Hilton Hotel London - Victoria

KING BED STUDIO SUITE WITH SOFA BED,40 AND 42 INCH LED TV/SOFA/NESPRESSO MACHINE,SPACIOUS RM WITH LIVING AREA/BATHROBE/SLIPPER ·

Bed and Breakfast Rate 1
Total
$ 3,477.50
DoubleTree by Hilton Hotel London - Victoria

KING DELUXE ROOM,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,NESPRESSO MACHINE/BATHROBE/USB CHARGE ·

Bed and Breakfast Rate 2
Total
$ 3,525.06
DoubleTree by Hilton Hotel London - Victoria

QUEEN FAMILY SUPERIOR ROOM,ONE QUEEN BED AND ONE ROLLAWAY BED,UPGRADED AMENITIES/WIFI/LAPTOP SAFE/MINI-FRID ·

Bed and Breakfast Rate 2
Total
$ 3,626.59
DoubleTree by Hilton Hotel London - Victoria

KING FAMILY DELUXE ROOM WITH SOFA BED,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SLEEP 2 ADULTS 2 CHILDREN/NESPRESSO MACHINE ·

Bed & Breakfast
Total
$ 3,661.41
DoubleTree by Hilton Hotel London - Victoria

KING BED STUDIO SUITE WITH SOFA BED,40 AND 42 INCH LED TV/SOFA/NESPRESSO MACHINE,SPACIOUS RM WITH LIVING AREA/BATHROBE/SLIPPER ·

Bed and Breakfast Rate 2
Total
$ 3,737.76
DoubleTree by Hilton Hotel London - Victoria

King Duplex Suite ·

Room Only
Package Rate
Total
$ 3,745.85
DoubleTree by Hilton Hotel London - Victoria

KING FAMILY DELUXE ROOM WITH SOFA BED,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SLEEP 2 ADULTS 2 CHILDREN/NESPRESSO MACHINE ·

Bed and Breakfast Rate 1
Total
$ 3,769.05
DoubleTree by Hilton Hotel London - Victoria

KING FAMILY DELUXE ROOM WITH SOFA BED,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SLEEP 2 ADULTS 2 CHILDREN/NESPRESSO MACHINE ·

Bed and Breakfast Rate 2
Total
$ 4,050.37
DoubleTree by Hilton Hotel London - Victoria

Duplex Suite Two Double Beds And Sofa Bed ·

Room Only
Package Rate
Total
$ 4,088.15
DoubleTree by Hilton Hotel London - Victoria

King Duplex Suite ·

Bed & Breakfast
Total
$ 4,131.19
DoubleTree by Hilton Hotel London - Victoria

KING DUPLEX SUITE,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Advance Purchase
Total
$ 4,133.59
DoubleTree by Hilton Hotel London - Victoria

KING DUPLEX SUITE,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Room Only
Special Rate Plan
Total
$ 4,255.12
DoubleTree by Hilton Hotel London - Victoria

KING DUPLEX SUITE,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Bed & Breakfast
Total
$ 4,416.90
DoubleTree by Hilton Hotel London - Victoria

Duplex Suite Two Double Beds And Sofa Bed ·

Bed & Breakfast
Total
$ 4,484.51
DoubleTree by Hilton Hotel London - Victoria

DUPLEX SUITE TWO DOUBLE BEDS AND SOFA BED,STYLISH NEW ROOM/2 DOUBLE BEDS/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Advance Purchase
Total
$ 4,511.34
DoubleTree by Hilton Hotel London - Victoria

KING DUPLEX SUITE,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Bed and Breakfast Rate 1
Total
$ 4,546.84
DoubleTree by Hilton Hotel London - Victoria

DUPLEX SUITE TWO DOUBLE BEDS AND SOFA BED,STYLISH NEW ROOM/2 DOUBLE BEDS/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Room Only
Special Rate Plan
Total
$ 4,644.03
DoubleTree by Hilton Hotel London - Victoria

DUPLEX SUITE TWO DOUBLE BEDS AND SOFA BED,STYLISH NEW ROOM/2 DOUBLE BEDS/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Bed & Breakfast
Total
$ 4,794.66
DoubleTree by Hilton Hotel London - Victoria

KING DUPLEX SUITE,STYLISH NEW ROOM/KING SIZE BED/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Bed and Breakfast Rate 2
Total
$ 4,880.55
DoubleTree by Hilton Hotel London - Victoria

DUPLEX SUITE TWO DOUBLE BEDS AND SOFA BED,STYLISH NEW ROOM/2 DOUBLE BEDS/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Bed and Breakfast Rate 1
Total
$ 4,935.67
DoubleTree by Hilton Hotel London - Victoria

DUPLEX SUITE TWO DOUBLE BEDS AND SOFA BED,STYLISH NEW ROOM/2 DOUBLE BEDS/55INCH TV/WIFI,SPLIT LEVEL/LIVING AREA/NESPRESSO MACHINE ·

Bed and Breakfast Rate 2
Total
$ 5,301.09

Overall

Very Good
4.1
997 reviews
5
1104
4
1128
3
403
2
147
1
114

Customers Review

Location 4.5
Cleanliness 4.2
Comfort 4.1
Neighborhood 4.3
Amenities 4.1
Condition 4.1
Recomendation 84.1%
“Hotel bien situado cerca de la estación Victoria (metro, tren, bus) y a unos minutos andando de Westminster, Big Ben, Hyde Park, etc. Desayuno muy completo y habitación aceptable. Como aspectos mejorables, la decoración excesivamente apagada, el precio elevado para lo que ofrece y que la calle no sea precisamente bonita.”
— Oscar Rabal
“This was by far the worst experience I had from staying in a hotel. There was so many things that went wrong, and I really hope this was an exception and not the rule. First thing, I had a queen room booked, but when I came to the hotel and tried to check in, I was informed that there are no queen rooms available at the moment. They set me up in a twin room and then I was asked to vacate it the next morning and move to a queen room - they said I will get 10% discount for my troubles. Did not happen, instead they gave me an ''upgrade'' to queen deluxe, which was far from an upgrade since the room was atrocious. There was mould and damage from the water all over the washroom and part of the hallway - the pictures cannot really capture it but I tried. There was visible damage from the water to baseboards and the doorway to the washroom. Also, to room was not really clean, especially the bathroom.What kind of a 4-star hotel does not provide slippers and/or hand-soap, toilette brush? The housekeeping did not change towels at all, and at one point I even 'lost' one towel.The breakfast was very poor quality and some of the fruit was spoiled and when I told them this the staff just grunted and took it away.The third day I was notified by my bank that the hotel tried to take a certain amount of money (around £600), and it was not even the day of the checkout but my second night (out of 4). Also, since this was a business trip, the checkout was covered by a company card and not by my personal card (my personal card was only used for the deposit); so there was no reason to charge my personal card. When I approached a member of staff at the reception she had no idea what I was talking about until I showed her the almost transaction on the app on my phone. She did not apologies, she only said that it must have been a system error. The only reason why my card was not charged was that there was not enough money in the account (thankfully). So this was the silver lining to the whole fiasco.There were also a couple of incidents where the staff at the reception (and i guess the whole hotel staff) was not informed about the room switch for an instance, and had to explain the whole thing all over again even though at the check out the day before I was assured the staff in the morning will know about it. I also had to leave an item of clothing at the reception for a friend, and they managed to misplace it even though I had to write down all of our information and I was assured that my friend will be able to collect it. The item in question was retrieved, but after half an hour. During the checkout, I was asked by the staff at the reception to rate my stay from 5 to 10 - a bit odd to start from the 5, and it was really hard for me to refrain myself from answering with a 0. At that point I was not in the mood to list all of the things that went wrong, because during my stay I pointed all of this out and nothing was done.I cannot think of one positive experience during my 4-night stay at DoubleTree Hilton, and I am sure I will not come back.”
— Petra Jagić

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