Hotel Xcaret Arte
Carr. Chetumal - Puerto Juárez Km. 282, Near Xcaret Eco Theme Park, Playa del Carmen, 28052, Mexico
Rating
4.5
Price Level
$$$$
Rooms
900
Pets
Yes
20
Jan
Hotel Xcaret Arte, Playa del Carmen
Price & Availability
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Overall
Wonderful
4.5
448 reviews
5
6638
4
628
3
260
2
140
1
279
Customers Review
Cleanliness 4.8
Comfort 4.8
Amenities 4.7
Condition 4.8
“Our honeymoon was nothing short of excellent...thanks to Xcaret Arte! We felt welcomed as soon as we stepped off the shuttle. I cannot say enough about Sergio. He greeted us upon arrival and he made sure that we wanted for nothing. Our luggage was taken my mistake at the airport and he made sure we received it. We saw him everyday of our stay and he was always ready to assist in any way he could. It was a very relaxing yet fun experience and I look forward to going back next year!!”
— Kimberly Osborne
“I’ve just returned home from a five-day, four-night stay at Hotel Xcaret Arte and I woke up this morning a little sad to be back in my own bed instead of waking up for another day in paradise. My experience was amazing, I could not be happier or more satisfied. For a week I was pampered like a king and sat in the lap of luxury. Bottom line, I’m already counting the days until I’m next able to visit the resort, I give it five stars, two thumbs up, and an across-the-board A+ job well done rating. I would strongly encourage you all reading this review to visit and experience the magic for yourselves.
Let me say that I’m the kind of person who by default weights negative reviews more than positive ones. I always read the one-star reviews first and dwell on them. I did that for this trip and almost worked myself up to cancelling after reading all the bad reviews. I’m so thankful that I didn’t. I would encourage you to set aside your concerns, trust that things will be great, be flexible and open to new experiences, and just do it. Go! You won’t regret it.
Hotel Xcaret Arte family, thanks again for the wonderful vacation. I can’t wait to see you all again!”
— T G (Crimson_BlueJay)
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